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Refund & Returns

At Nearly Four, we strive to ensure that you are completely satisfied with your purchase. However, if you need to return an item, we offer a 30-day return policy. Below, you’ll find all the necessary details on how to return your products and request a refund.

Returns

You have 30 days from the date of delivery to return your items. If for any reason you are not satisfied with your purchase, you can return the product within this period. To qualify for a return, the following conditions must be met:

  • The item must be in new, unused condition with all original packaging and tags intact.
  • Personalized or engraved items cannot be returned unless defective or damaged upon arrival.
  • You will need a proof of purchase (order number or receipt).

How to Return an Item

  1. Contact Us: Please email us at info@nearlyfour.com to initiate your return. Provide your order number, details of the item(s) you wish to return, and the reason for the return.
  2. Return Authorization: Once we receive your request, we will send you a Return Authorization (RA). Please include this RA number with your return package.
  3. Package the Item: Pack the item securely, ensuring that it is in its original condition. Please include all original packaging, tags, and any accessories that came with the product.
  4. Shipping the Item: Return the item to the address provided in the return authorization email. We recommend using a tracked shipping service for your return to ensure the product arrives safely.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method within 14 business days. Please note:

  • Shipping charges are non-refundable. The Buyer is responsible for the return shipping cost unless the item was defective or damaged.
  • If the returned item is in used or damaged condition, we reserve the right to issue only a partial refund or refuse the return altogether.

Exchanges

If you would like to exchange an item for a different size, color, or product, please return the original item as per our return process, and place a new order through our website. Unfortunately, we cannot process direct exchanges.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately at info@nearlyfour.com. We will provide instructions on how to return the item and issue a full refund or replacement at no extra charge.

Non-Returnable Items

The following items cannot be returned:

  • Gift Cards
  • Personalized/engraved items, unless defective or damaged
  • Opened beauty products (for hygiene reasons)

Late or Missing Refunds

If you haven’t received your refund after the expected processing time:

  1. Check with your bank or credit card company, as it may take some time before the refund is officially posted.
  2. If you’ve done all of the above and still have not received your refund, please contact us at info@nearlyfour.com.

Contact Us

For any questions or further assistance regarding returns and refunds, please feel free to reach out to our customer service team:

We’re here to help and will do our best to resolve any issues quickly.

This policy outlines a clear process for returns and refunds, ensuring that your customers understand their rights and responsibilities. You can add or modify any sections as needed, especially if you have specific requirements for your products or services. Let me know if you need further adjustments!